Built with you. Managed with you.
An AI agent for HVAC contractors.
Heat waves and cold snaps fill the phones at the same moment the techs are busiest. Be Human builds an AI agent that handles the conversations around service calls and maintenance plans, connected to your calendar and email.
Where the time goes today
No cooling or no heat calls need an answer fast, and the office cannot pick up every one in peak season.
Maintenance plan visits depend on reminders that slip when the schedule is full.
Replacement estimates need follow up, and the comfort advisor is already on the next appointment.
How it works
We define with you what counts as urgent, what information a tech needs, and which slots can be offered.
The agent collects the address, equipment details and symptoms, then proposes a time from your calendar.
It drafts maintenance reminders and estimate follow ups for your approval and keeps notes per customer.
What you get
Service request intake with your urgency rules.
Booking on Google Calendar with the details the tech needs before arriving.
Maintenance plan reminder drafts by season.
Estimate follow up drafts and a weekly summary of open quotes.
You decide what the agent may do and when it must ask. We set it up, then monitor, maintain and improve it after launch, as part of a managed implementation.
Questions owners ask
Can it dispatch technicians?
It proposes times based on the calendar rules you set. Dispatch decisions stay with your team unless you choose to automate a specific part.
Does it diagnose equipment problems?
No. It collects symptoms so the tech arrives prepared. Diagnosis is the technician’s job.
What does ongoing care include?
We monitor the agent, adjust its scripts for each season and update it as your services and rules change.